Privacy Policy

This Privacy Policy describes how XKrafts (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from xkrafts.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal or regulatory reasons. Updates will be posted on the Site, and the "Last updated" date will be revised accordingly.

Information We Collect and Use

We collect personal information for various purposes including to communicate with you, provide our Services, and comply with applicable laws. Below are the types of information we may collect:

Information You Provide Directly

• Basic contact details: Name, address, phone number, and email.

• Order information: Name, billing/shipping address, payment details, and phone number.

• Account information: Username, password, and security questions.

• Shopping information: Items viewed, cart/wishlist details.

• Customer support: Any information you provide while communicating with us.

• Information Collected Through Cookies

We automatically collect certain information such as device details, browser type, IP address, and interaction data via Cookies and similar technologies.

Information from Third Parties

We may receive information from third-party vendors, such as payment processors or service providers.

• How We Use Your Information

• We use your personal information to:

• Provide and manage the Services, including processing orders and managing your account.

• Communicate with you regarding orders, account activity, and promotional offers.

• Prevent fraudulent activities and ensure the security of our services.

• For marketing purposes, including sending you relevant offers.

Cookies

We use Cookies to improve your experience on our Site and to analyze user interactions. You can manage Cookies through your browser settings, but disabling them may impact your ability to use certain features.

• How We Share Your Information

• We may share your information with:

• Vendors and service providers: To facilitate payments, shipping, and support.

• Business and marketing partners: To provide advertising and promotional services.

• Legal and compliance reasons: To comply with legal obligations or protect our rights.

• We do not "sell" your personal information as defined under applicable law.

User-Generated Content

Content posted in public areas, such as product reviews, may be visible to other users. Be mindful of sharing personal details in these spaces.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content, and we recommend reviewing their policies before interacting with them.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under the age of 16. If you believe a child has provided personal information, please contact us to have it removed.

Security and Retention

We take appropriate measures to secure your information, but no method of transmission or storage is completely secure. We retain your information as long as necessary to provide our services or comply with legal requirements.

Your Rights

Depending on your location, you may have rights such as accessing, correcting, or deleting your personal information. To exercise any of these rights, please contact us at the details below.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: solutionxkrafts@gmail.com